Thursday, October 31, 2019
Research papers Paper Example | Topics and Well Written Essays - 500 words
Papers - Research Paper Example The HRD helps in polishing up the performance of the employees by providing them expertise training, which contributes to the better performance of the organization. The main purpose of HRD is to enhance the organizational performance contributing in productivity of the company (Richard & Et. Al., 1996). HRD not only helps in enhancing the performance of the employee but also is important factor in the establishment of relationship among the existing HR policies (Richard & Et. Al., 1996). The mission of Mace Ford organization is to organize the people working together for the global automotive leadership, as one team involving customers, dealers, councils/unions, employees, investors, suppliers and community (Ford Motor Company, 2011). The HRD of the company follows many practices of human resource development processes such as 360 degree appraisal. The 360 degree appraisal helps to understand the employee needs more briefly because the approach tends to engage the employees directly. In 360 degree process, feedback is obtained providing the HRD a better way in operation. The HR practices adopted by Ford maximize the competencies, commitment and abilities of the organisationââ¬â¢s employees. HRD should provide the workers of the company with customer service training which focuses on customer satisfaction intended to increase the market share of the company. HRD mostly deals with people of an organization so as to improvise better performance from individual employees. Career development should be enlisted by HRD in the organization through the implication of functioning Internal Job Posting (IJP). These practices would result into customer service excellence, one of the main missions of the company. HRD should emphasize more on team effort, developing healthy and friendly work environment. HRD should provide training on recognizing the importance of customer needs and meeting them. Every
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